Phil & Clare 01977 681661 - Catnaps cattery & small animal boarding for rabbits (including giants), guinea pigs, hamsters, gerbils, mice & others serving York, Crossgates, Garforth, Rothwell, Pontefract, Leeds, Selby, Wakefield & Wetherby

© Catnaps 2023,  Contact: clare@catnaps-online.co.uk
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Menu

Boarding

• Boarding includes food, bedding, litter and scratch post / activity centre.
• You need to bring with you any prescription food or food we do not stock and also any medication, if applicable
• All belongings are left at the owner’s risk. Items left unclaimed by owners will be popped in our lost property for collection at a later date.
• Only cats from the same family home may share a room. We reserve the right to separate the cats if necessary, i.e. if they are not getting along. The appropriate charges will apply.
• Catnaps will use all reasonable endeavours to feed as instructed by the owner, however alternative diets/brands may be fed if the cat is not eating its usual diet.

Vaccinations

• All cats must be vaccinated against cat flu, feline enteritis, and feline leukaemia.
• The current vaccination certificate must be brought with you on the day of arrival for each cat.
• Vaccinations must have been within the last twelve months and be valid until the end of your cats stay.
• A vaccination course must have been completed at least seven days prior to boarding.

Fees

• Boarding fees are charged on a daily basis including the day of arrival and the day of departure.
• Boarding prices are reviewed annually and revised charges are effective from 1st March.

​Cancellations & Amendments

• Bookings may be cancelled without charge up to fourteen days prior to the start date.
• If a booking is cancelled within seven days of the start date, we require 50% of the total booking fee to be paid.
• If a booking is shortened within seven days of the start date, we require full payment.

Health & Well being

• Please ensure your cat's flea and worm treatments are up to date before arrival. If fleas or worms are found, appropriate treatment will be administered and charged accordingly.
• All male cats over six months of age must be neutered /spayed.
• We reserve the right to refuse admission of any cats showing signs of illness pending veterinary advice.
• Owners must inform us at the time of booking and arrival of any medical history which may affect the cats stay, including any pre-existing or recurring medical conditions.
• If your cat should become unwell during their stay, we will always attempt to contact you or your emergency contact first . We will always use your preferred vet first (if they are in our local area) or we may have to use our own vet. You will be responsible for any fees these must be paid on collection.
• Cats are boarded at the sole risk of the owner and whilst every care will be taken Catnaps cannot be liable for illness, injury or death of any animal in their care.

​Care and Accommodation

I give my consent to the following should Catnaps feel it appropriate for my cat(s) whilst they are in their care:

• Can separate a family of cats that are together within one pen if required (e.g. in the event that one of the cats becomes unwell or if they begin to fight)
• Cats from the same household in the same pen can be feed together at the same time.
• Offer a different type of food if they decide not to eat the food specified by the owner on admission
• We are able to socialise, play and groom cats while staying at Catnaps.
• We are able to provide enrichment toys while staying at Catnaps.

 Social Media

• I give my consent for Catnaps to post pictures of my cat(s) including their name on social media sites such as Facebook. No personal details (e.g. surname, address etc) will be shared.

Authorisation for Veterinary Treatment

• I agree that in the case of illness or suspected illness, a veterinary surgeon will be consulted and asked to carry out such treatment as he considers advisable. (e.g. blood tests, x-rays etc.)
• I agree for the cattery to administer any prescribed treatments the vet considers advisable. I understand that the tests and treatment given will be at my own expense.
• I also give consent for euthanasia should this be recommended on humane grounds by the veterinary surgeon caring for my cat, in consultation myself /contact person. Every effort will be made to use the cats usual veterinary practice should your cat require veterinary treatment. Where this is not possible, the cattery's vet will be used.
• I agree to Catnaps administering any parasite treatments/ prescribed treatments and any investigations that the vet considers necessary.

We reserve the right to assume ownership of any cat/cats which remain uncollected for 4 weeks after the agreed collection date.  In these circumstances we will take any action we consider reasonable to re-home the said cat or cats.

We will not open the cattery after hours as this only disturbs our guests that have settled in for the night. Sorry.

PLEASE NOTE

By leaving your Cat/Cats to board at Catnaps you are accepting all our terms and conditions.

Cattery Terms & Conditions